On Friday night, 25 June, the famous eatery was slapped with RM10,000 compound for allegedly still being open for business past the 8pm cut-off time by Subang Jaya City Council (MBSJ) enforcement officers.
The same night, its owner Vicneswara Thenamirtham, who is more fondly known as Chef Vic, took to Rata and his own Instagram IGTV to talk about the incident and what led to the heavy compound.
In the video, which has since gone viral, Vic says that he takes the blame for it but all they were trying to do was to make sure that all the orders, that came in from Grab at 7.30pm, are out in time before 8pm.
And while he tried explaining the same to the enforcement officers, they wouldn’t listen.
“RM10,000 is a lot of money,” Vic says, adding that he will be appealing against the compound at the Ministry Of Health (MOH) on Monday, 28 June to see if they can offer any assistance.
But what’s worse, he says in the video, is how difficult it is to sustain a restaurant business amidst the pandemic when there aren’t enough sales and they get penalised before they could explain the situation.
Vic then goes on to appeal to people to support Rata and other small businesses.
His impassionate plea has since prompted a flurry of empathetic reactions from not just Rata’s regular customer base but also tens of thousands of netizens including local celebrities and politicians.
They have flooded the comment section, vowing to support Rata and others.
The IGTV video was also uploaded on Twitter by a netizen, who criticised the 8pm time limit for eateries as “ridiculous” and a policy decision that was not “backed up by science”.
The particular tweet has attracted almost 9,000 retweets at the time of writing, with Segambut Member of Parliament (MP) Hannah Yeoh sharing it by asking, “how loud must the people scream to be heard?!”